Terms & Conditions

Mobile DJ/Discos example:

These Terms and Conditions form a legally binding agreement between Big Chief Audio Events (“we”, “us”, “the Company”) and the person making the booking (“you”, “the Client”).These Terms and Conditions form a legally binding agreement between Big Chief Audio Events (“we”, “us”, “the Company”) and the person making the booking (“you”, “the Client”).

By paying a booking fee or confirming your booking, you agree to be bound by these Terms and Conditions.

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1. The Booking

Big Chief Audio Events agrees to provide a professional DJ service at the agreed venue, date, times and fee as confirmed in writing.

We will provide:

A professional DJ

Sound system and lighting suitable for the venue

Music appropriate to the event

We reserve the right to use a suitably qualified substitute DJ if the original DJ becomes unavailable.

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2. Deposit & Payment

A non-refundable booking fee (deposit) is required to secure the date.

No booking is confirmed until the deposit has been received.

The remaining balance must be paid no later than 7 days before the event, unless agreed otherwise in writing.

We reserve the right to refuse to perform if full payment has not been received by this time.

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3. Client Cancellation

If you cancel your booking, the following charges apply:

More than 30 days : Deposit only

0–30 days : 50% of total fee

These charges reflect genuine loss of earnings, preparation time and lost opportunity to re-book the date.

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4. Our Cancellation

If we are unable to attend due to circumstances beyond our control (including illness, accident, equipment failure, or vehicle breakdown), we will:

Attempt to provide a suitable replacement DJ, or

Refund all monies paid if no replacement can be provided

This shall be the limit of our liability in such circumstances.

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5. Access, Power & Setup

You must provide:

Safe access to the venue

Two 13-amp 240v power sockets

Sufficient space for safe operation

The setup area must not block emergency exits or create hazards.

If access is restricted or setup is delayed due to the venue or Client, we are not responsible for reduced performance time.

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6. Equipment Safety

Once our equipment has arrived at the venue, you are responsible for ensuring that guests do not damage, interfere with or misuse it.

Any loss or damage (other than fair wear and tear) will be charged to the Client.

If equipment is set up early and left unattended at your request, this is entirely at your risk.

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7. Behaviour & Safety

You are responsible for the behaviour of your guests.

We reserve the right to:

Reduce volume

Refuse requests

Stop the performance

if guests become abusive, threatening, unsafe, or damage equipment.

No refund will be given in these circumstances.

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8. Lighting, Effects & Health

Some lighting or effects (e.g. flashing lights or haze) may affect certain people.

You must inform us before the event if any effects should not be used.

We accept no liability for any medical or physical reactions to lighting or sound effects.

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9. Licences

You are responsible for ensuring the venue holds all required licences for music and entertainment

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10. Parking & Access Charges

If reasonable access or parking is not provided, any parking fines or unloading charges incurred will be passed on to you.

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11. Equipment Failure

We use professionally maintained equipment.

In the unlikely event of failure, we will attempt an immediate repair.

If sound cannot be restored, a pro-rata refund will be given for the time lost. This will be the maximum liability for equipment failure.

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12. Legal Responsibility

Big Chief Audio Events accepts full responsibility for the actions of its DJs and staff while providing the service.

Nothing in this agreement limits or excludes liability for death or personal injury caused by negligence, or any rights you have under UK consumer law.

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13. Children’s Parties

For children’s events, you agree that:

Suitable adult supervision will be present at all times

Children will not interfere with equipment

Adults will assist with games or organisation if required

If these conditions are not met, the DJ may stop the performance without refund for safety reasons.

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14. Cooling-Off Period

If you book online, by email or phone, you have the right to cancel within 14 days of booking unless the event is within 14 days.

If you cancel within this period, your deposit will be refunded.

Equipment hire/rental agreement example:

BIG CHIEF AUDIO EVENTS – EQUIPMENT HIRE TERMSBIG CHIEF AUDIO EVENTS – EQUIPMENT HIRE TERMS

1. Equipment Hire

Big Chief Audio Events (“we”, “us”, “the Lessor”) agrees to hire the equipment listed on the booking to the customer (“you”, “the Hirer”) for the agreed hire period.

Ownership of all equipment remains with Big Chief Audio Events at all times.

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2. Hire Charges & Late Returns

Hire charges are payable in advance.

If equipment is not returned by the agreed time, an additional daily hire charge will apply until the equipment is returned.

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3. Security Deposit

A refundable security deposit may be required.

We may retain all or part of the deposit to cover:• Loss• Theft• Damage• Missing items• Late return charges

Any remaining balance will be refunded within 7 days of the equipment being checked.

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4. Hirer’s Responsibilities

From the moment the equipment is collected or delivered, until it is returned, you are fully responsible for it.

You agree to:

• Keep it safe and secure• Protect it from liquids, heat, smoke, and weather• Use it only as instructed• Not allow anyone else to operate it without permission

You are responsible for any loss, theft or damage, including full replacement cost.

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5. Location

Equipment must remain at the agreed location and must not be moved without our permission.

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6. Faults & Breakdown

All equipment is tested before hire.

If a fault occurs during the hire period, you must notify us immediately.

We will attempt to repair or replace the item where reasonably possible.

We are not liable for any loss of enjoyment, loss of earnings, or consequential losses.

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7. Insurance

We carry public liability insurance.

You are strongly advised to insure the equipment for loss, theft and damage while it is in your possession.

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8. Liability

We are responsible for providing equipment that is safe and fit for purpose.

Nothing in this agreement limits or excludes liability for death or personal injury caused by negligence.

You are liable for all damage caused by misuse, accident, or failure to follow instructions.

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9. Cancellation

Hire charges are non-refundable once the hire period begins.

If cancelled more than 7 days before collection, a full refund will be given.

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10. Failure to Return

If equipment is not returned within 7 days of the due date, we may treat it as lost and charge full replacement value.

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11. Governing Law

This agreement is governed by the laws of England and Wales.

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BIG CHIEF AUDIO EVENTS

EQUIPMENT DAMAGE & LOSS PRICE LIST

All equipment remains the property of Big Chief Audio Events at all times.

The Hirer is responsible for all loss, theft or damage from the moment of collection or delivery until it is returned and checked.

Prices shown are per item and represent full replacement or professional repair costs.

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Speakers & Sound

Active PA Speaker (12” or 15”) £600

Subwoofer £900

Speaker pole / stand £60

Speaker grill or casing damage From £150

Speaker driver or amplifier failure due to misuse From £300

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DJ & Control Equipment

DJ Controller £800

DJ Mixer £600

Laptop stand £80

Microphone (wired) £80

Wireless microphone £180

Headphones £120

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Lighting

LED par light £150

Moving head / effect light £400

Lighting stand / T-bar £120

DMX controller £250

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Cables & Power

XLR or power lead £25

Extension lead £40

IEC / kettle lead £20

Multi-plug or power distro £75

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Other Charges

Liquid damage (any equipment) Full replacement

Smoke, fog or haze damage Full repair cost

Equipment exposed to rain or damp Full inspection + repair

Missing accessories Charged at replacement value

Cleaning (drink, confetti, glitter, etc) From £50

Late return (per day) Hire rate per day

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Theft & Total Loss

Any item that is stolen or not returned will be charged at full replacement value.

If multiple items are lost or stolen, all listed prices apply.

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Damage Inspection

All equipment is inspected upon return.

Charges will be taken from the security deposit first.

Any remaining balance must be paid within 7 days.